We're here to promote engagement and resolution and to offer peace of mind. We've created an environment that is transparent and highly responsive where we offer simple, easy-to-use tools and incentives.
JazzCash
Dear JazzCash Support Team, My name is Abdullah, and my registered JazzCash mobile number is 03032035727. I would like to register a complaint regarding the EFU insurance service linked to my JazzCash account. I have already deactivated the EFU insurance service, but I request you to refund the amount deducted from my account. Please investigate this matter and refund my deducted money as soon as possible. I would appreciate your cooperation and prompt resolution. Regards, Abdullah Mobile Number: 03032035727
Sapphire online
I placed an order for a 2-piece suit (Order # PK-15171832-2), but I received an incorrect 1-piece article (SKU: PW26WMV823SB-XLG-999) which also has stitching/quality defects. I want to exchange this item for the correct product or obtain a credit voucher as per the exchange policy.
TCS
The parcel still not received I sent on from Karachi to Karachi but still not received what's the issue behind us tell me the proper justification that's is the tracking number 31525861112
Audionic
I have ordered the speaker from audionic they sent me the broken speaker which are not working and when I complain about it they refused to change the product instead they sent me the address of their service centre where they will repair it why should I take the repair speaker
PI Pakistan PVT Limited
Dear Support Team, I am writing to report an unauthorized auto-deduction of PKR 499.00 made from my JazzCash account to your merchant account (PI PAKISTAN PVT LIMITED) on October 04, 2026. I did not knowingly subscribe to this service or authorize this auto-renewal. The transaction details are as follows: Amount: PKR 499.00 Payment Method: JazzCash Transaction ID (TID): 729260983319 Date & Time: 11/04/26 01:58:55 PM I kindly request you to immediately cancel any active subscriptions linked to my number/email and process a full refund of PKR 499.00 back to my JazzCash account, as this charge was unintentional. Looking forward to your prompt assistance and confirmation of the refund. Sincerely, RizwanAshra Registered Mobile Number.
PI Pakistan PVT Limited
Unsubscribe Request - Rs 499 Deduction Salam Team, Mere JazzCash number 0309XXXX5686 se PI PAKISTAN PVT LIMITED ke naam par Rs. 499 ki transaction hui hai. TID: 729232353189 Date: 11/04/26 09:29 AM Maine ye subscription authorize nahi ki. Barah-e-meherbani meri subscription fori tor par cancel kar dein aur future me auto-deduction rok dein. Shukria.
PriceOye
This is regarding my recent purchase from PriceOye. You have supplied a DEFECTIVE original charger with my phone. When I plug in your charger, my phone's touch screen completely stops working. I have checked with another adaptor and my phone works 100% fine. The fault is clearly in YOUR adaptor. This is not a minor issue - your defective adaptor is supplying faulty current and can permanently DAMAGE my phone worth over a lac. Who will be responsible for that? And your management team's reply is even more pathetic - that I complained on the 16th day instead of 15th day, so warranty is void. Contact number: 03165140784
Telenor
Respected sir it is submitted for your kind consideration that I am facing this issue for almost one year .when I received a call or if made a call, I always faced distortion during call. I hope you will understand my issue and resolved it soon thanks
Easypaisa amount hold
I haven't received my amount the game has sent the amount to my easypaisa but it is not received nor shown in the app. The transaction was made on 19 Oct 1:08 minutes.
Pi Pakistan Pvt ltd
My easy pasa account sy 499 cut howy ha please revise payment mery account number sy 499 rupy nikly ha