Refund Violation
Farah Liaqat
I requested a refund from the Bookkaru app on September 28. After multiple follow ups, their team informed me that the refund would be processed within 15 working days. However, it has now been over a month, and despite my continuous follow ups through calls and emails, I keep receiving the same repeated response that the refund is still in process. This clearly violates their stated policy, as the committed timeframe has already passed and they are not giving me any defined timeline or revolution.
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