Refund payment

Wat a louzy customer service u have .I have been asking for my refund status and they r replying me some nonsense.

Get bck to Me with ur prompt reply
Get me my refund ur rider collected double payment from us I have already paid through card and he collected money from us again . When I called him he told me it will be refunded to my account where as it's been more then a week now nd I haven't received my refund.