Poor Product Quality

logo

Zia Ur Rehman

26 05 2026 06:41:12 PM 118

I am writing to express my deep disappointment with the quality of a pair of Hush Puppies sandals I recently purchased.As you can see in the attached image, the strap has completely detached from the sole of the shoe. This severe damage occurred after only 5 days of normal, everyday wear. I expected much higher durability and craftsmanship from a reputable brand like Hush Puppies.Given the short timeframe, this is clearly a manufacturing defect. Please let me know how you intend to resolve this issue.
No message or bill was shared at purchasing from Okara branch
I am requesting either a brand-new replacement pair or a full refund for this purchase.I look forward to your prompt response and a swift resolution.

Users comments