Parcel not recived yet

Booked for parcel deliver on 15 may 2026 parcel no : KI7534785314 , firstly they misplaced it somewhere in the karachi , and after multiple complains after 3 days they booked again for 21 -may -2026 and till today it hasn't reached the destination (mirpurkhas , ) from karachi . There is no any status update after that , and their team keeps lying that it will reach today it will reach today , they dont even know where the hell it has gone , such a slow service , better to go by P.O box than to use Leopard service