Delivery Issues
Aamna Zafar
Dear Customer Support Team,
I am writing to raise a concern regarding my order with tracking number PK-DEX197537632. The order was scheduled for delivery today in Hasilpur. However, when I checked the tracking status, it showed "Delivery attempt failed twice." I would like to highlight that I have not been contacted even once regarding this delivery.
This is not the first time I have faced such an issue. Delivery staff often insist that I collect the order from the office, despite charging for home delivery. Additionally, the contact number provided (Ali Murtaza, 03416411103) is powered off, making it impossible to reach out for clarification.
I kindly request that you ensure my order is delivered to my doorstep as promised and take nece
The Red
Aamna, ye DEX / Leopards ka parcel hai - Ye karo foran delivery hogi: 1. DEX Complaint Email / WhatsApp pe ye bhejo: WhatsApp: 0345-3000909 pe ye bhejo: "Tracking PK-DEX197537632 - Hasilpur - Delivery attempt failed twice show ho raha hai jabke mujhe call ek baar bhi nahi aayi. Rider Ali Murtaza 03416411103 switched off hai. Please deliver to doorstep today, I paid for home delivery. Do not ask to collect from office." 2. Helpline pe call karo: 111-300-786 (Leopards/DEX same) - Tracking do aur bolo "False delivery attempt mark kiya hai rider ne, mujhe call nahi aayi - Please escalate" 3. Is complaint pe shop ka naam likho: Aap ne sirf tracking likha hai - Kis shop se order hai? Daraz? Comment me shop ka naam likh do - Shop wala bhi courier ko pressure dalta hai. Aap ki location Hasilpur hai to rider aksar aisa karta hai - Aap bolo "I will complain to head office" to foran ayega.