I would like to request a refund for a duplicate payment of my SNGPL gas bill.
The bill had already been paid through a bank account. However, due to a misunderstanding, the same bill was paid again through my JazzCash account on 02 July 2026.
I kindly request you to verify this transaction and process a refund of the duplicate payment to my JazzCash account.
Transaction Details:
Transaction ID: 716430538431
Bill Amount: Rs. 2,690
Total Paid: Rs. 2,695
Payment Date: 02 July 2026
Consumer Number: 397515****06
JazzCash number: 0315 1759****6
Thank you for your time and support. I look forward to your positive response.
Mere acount se 499 rope choree hogai hai pi pakistan pvt limited ke name par send howe hai.
Me ne koi subscription nhi ki or na koi online shopping ki hai.
Bara e meherbani mere paisee wapass karen.
Abdull wahid
میرا اکاٶنٹ پر نام غلط آ رہا ھے بہت مرتبہ 4444 پر کال کی ھے لیکن نام کو ٹھیک نہیں کیا گیا براۓ مہربانی میرا نام درست کر دیں نادرا میں بھی ٹھیک ھے نام۔۔ اصل نام (ام لیلٰی ) ھے لیکن جاز کیش اکاٶنٹ پر (املی لی) لکھا ھوا آتا ھے
My name Umy Laila
Dear sir/mam i have buy 3 vouchers from jazzcash and i have not received the vouchers code please refund me or send me vouchers thanks for helping me .
Dear Sir someone hacked my whatsapp number 0311-264***0 and send message to all my contacts asking them money in pretext of some extreme emergency and send on this account (03203961439 Robina bibi jazz Cash) account you are requested to please take stern action agint this hacker and block this number and account as wel as early as possible i shall be very grateful to you.
I had paid a bill of PTCL 045473*****8 having amount of 5800/- but after many days, payment still not appear in PTCL account . PTCL billing office didn't acknowledge the payment after verifying their end....but JAZZ CASH team insist that payment has been done,. an amount of 5800/- deducted from my account. but my PTCL internet still not active due to non payment of BILL.
Your Jazz customer identity has been changed from Active to Suspended on 15/06/2026 00:42:24.
Mere account ko suspehnd kr diya gya hai mene loan liya hoa tha ab loan dena chah rhi hn pr account open nhi horha please mera account open kr den me loan de.don
nMera account kisi transaction ki waja se suspend hoa hai jis ki waja se mera account open.nhi horha jazzcash numaide se pata krwane pr pata chala hai k mjh pr 1000 jurmana hai ab me ye raqam dena chah rhi hon asliye mehrbani frma kr mjhe prossess bata den k me ye 1000 kese jama krwaon
Sir my jazzcash account (030754*****0) name is wrong according to my cinc number.
My name is Muhammad Husnain butt according to my cinc.And my jazzcash account is wrong name with MUHAMMAD HASNI NABT.please correct my name according to my cnic.Thanks
NADRA record k Mutabiq Mere Naam k Spellings "ZAROON NASIR" hen. Jb k JazzCash Account Title main spelling "ZARWAN NASIR " hen. jo k ghalat darj kiye gye hen... men chahta hun k Mere Naam k Spellings Theek kiye jayen. Jald Az Jald.
ہیلو موبی لنک بینک میرا نام اکرام ہے قومی کارڈ122019***86675 ہے جناب عالی موبی لنک بینک گزارش ہے کہ میرا جاز کیش03259***293 سسپنڈ کر دیا گیا ہے وجہ بتائی گئی ہے کہ 06/03/2026 کو میرے اکا ونٹ جازکیش0325**89293 میں 20000کی رقم 03408***668ایزی پیسہ اکا نٹ میں انے سے سسپنڈ کردیا گیا تو بنک نے مزید بتایا ہے کہ اکا ونٹ کو بحال کرانے کیلئے تحریر دوں بنک کو اور وضاحت کروں رقم کے بارے میں اور رقم بھیجنے والے کی معلومات دوں ۔تو جناب عالی موبی لنک بینک میں وضاحت کرتا چلو ں کے 20000 کی رقم ایک دكاندار سے جمع کروائی اور دوسرے شہر سے جمع کروائی اور یہ رقم 03408***2668ایزی پیسہ سے zaka ullah khan p نام سے میرے اکا ونٹ میں دكاندار نے بھیجی اور میں حلف دیتا ہوں کے میرا کوئی تعلق نہیں ہے اس بندے سے اور حلف دیتا ہوں کے نقد رقم دی ہے عرض ہے میرا جاز کیش بحال
Subject: Unjust Defaulter Status – Request for Immediate Review
Dear Sir/Madam,
I hope you are doing well.
I am writing to formally report an issue regarding my account, which has been incorrectly marked as a defaulter without any valid reason. I have always tried to maintain my account responsibly and have not been involved in any activity that would justify such a status.
This incorrect labeling has caused me inconvenience and concern. I kindly request you to review my account records thoroughly and provide a clear explanation for this action. If there has been any misunderstanding or technical error, I request that it be corrected immediately.
I would appreciate your prompt response and resolution of this matter, as it is affecting
Mere account sy mane 20500 transfer kiye hain lakin agly bandy ko wasool nahi hoye mane 04-03-2026 ko transaction ki thi lakin abhi tak na muje paise wapis ay na agly bandy ko wasool hoye mane jazzcash ko email ki thi lakin bus complaint register karky koi kam nahi howa 11-03-2026 ko complaint register hoi hai call bhi ki thi helpline per lakin bus complaint number bata ker band kardiya muje mere paise wapis chaye
pendہیل موبی و لنک بینک میرا نام محمّد ایاز ہے قومی کارڈ 4540404****313ہے۔ جناب عالی موبی لنک بینک گزارش ہے کہ میرا جاز کیش اکا ونٹ 03048****551سسپنڈ کر دیا گیا ہے میں حلف دیتا ہوں کے میں نے کوئی فراڈ نہیں تو اس کے لئے پہلے بھی ای ۔میل تو تو جواب میں بتایا گیا ہے کہ 12/01/2026 کو دو رقم میرے جاز کیش میں آئی الفلاح بینک اکا ونٹ umair Arshad
09331****70252سے تو ایک دو لاکھ کی دوسری رقم 165000کی تو بتایا گیا ہے کہ وضاحت کرو ں تو جناب عالی موبی لنک بینک میں حلف دیتا ہوں کہ میں نے نقد رقم دی رقم بھیجنے والے دكاندار عمیر ارشد
09331008470252 کو اس نے بھی حلف دیا کے رقم بھیجتے میں نے کوئی فراڈ نہیں کیا اور اس کے علاوہ ایک اور رقم کا اعتراض کیا بینک نے 30/12/2025کو 200000میرے جاز کیش میں فیصل بینک اکا ونٹ 36935*****003490
Ma ma ne jazz cash 10 days ho gia ha ab tak repply nahe mala
Ma ne jazz cash account limit barne ka lia apply kia tha 10 days phile ab tak kio replaly nahe mala
Hasnain Hasnain
23 04 2025 11:05:23 AM
I want noc of my account
I want noc of my account
SHOPKEPPER JAZZ CASH
11 01 2025 03:09:54 PM
ACCOUNT SUSPEND ISSUE
NOT REPLAY
AI REVIEWS
14 12 2024 06:52:00 PM
Jazzcash Customer Reviews
JazzCash, a prominent mobile wallet and digital payment solution in Pakistan, holds a
relatively positive reputation online with an average rating of around 4 stars out of 5 on
platforms such as Google Play Store and Trustpilot. Users frequently highlight the app's
ease of use, fast money transfers, and the wide array of services available, including bill
payments and mobile top-ups. However, there are some concerns regarding account
security, customer support responsiveness, occasional app crashes, and issues related
to loan repayments. Some users have reported difficulties in managing or clearing loan
payments through the app, leading to frustration. Despite these occasional setbacks,
JazzCash remains one of the most trusted and widely used mobile financial services in
Pakistan, offering a reliable solution for everyday transactions.
Rating: 3.8/5
Tayyab Saith
30 10 2024 07:57:45 PM
review
This company provides a save transection but in recent i have faced many issues while performing y transections
Syed Hammad Ali
08 07 2024 11:09:26 AM
Unresolved Payment Issue for Order via KFC App
On 2nd July 2024, I placed an order via the KFC app and made the payment through my JazzCash account. An amount of Rs 600 was debited to Grey Mackenzie Restaurant International Limited. However, despite the deduction, my order was not confirmed, and the amount has not yet been reversed to my account.
Details of the transaction are as follows:
Order Date: 2nd July 2024
Payment Method: JazzCash
Amount Debited: Rs 600
Recipient: Grey Mackenzie Restaurant International Limited
TID: 064075732455
Syed Hammad Ali
10 07 2024 09:34:25 AM
I have been continuously requesting JazzCash to provide the transaction slips necessary for me to follow up with the beneficiary. Despite my repeated emails, I have not received any response or the required slips. Today, I attempted to contact your helpline for immediate assistance, but my call failed to connect. I am concerned that my number may have been blocked.
Brand Details
JazzCash account is a branchless bank account licensed under the State Bank of Pakistan's branchless banking regulations. This account is linked with your CNIC and mobile number. You can submit complaints about jazz cash on our platform.