I have sent Rs. 4350 to a non-jazzcash number inadvertantly and called on your helpline 111124444 for reversal of the same but the CSR flatly refused by saying that once any money is sent either on right number or wrong number it is not reversable. Please make it reversable, detail is as under:
dear ahsan nazeeer acount block hai suspend hai isko jald sy jald open kai jy iss date 25/05/2026 tid 00422714 is id sy payment recive howi thi is bhi helplinr pr call krky block krwa deya hia meharbni open acount
dear complain recive MUSAB SAEED is acount suspend plz open now Active to Suspended on 07/06/2026 17:36:37. TID: 714064323769 jis sy paymnet recive howi thi
Dear Jazz cash support team
My name is Mohammed Zubair and I work in foodpanda Riders I would like to request reactivation of my suspended account the last payment will I receive tu naya pay account which mentioned name hadeed Sajid Rs 400 only after which my account was suspend if my account hasbeen suspended due to this transaction or if there is any issue related to it I kindly request to deduct or reserve that payment if necessary I have no objection to this I would be grateful please reactive my suspended account thank you
Recently, I attempted to repay my ReadyCash loan and the corresponding amount has been successfully deducted from my account balance. However, the transaction is not showing up anywhere in my JazzCash application's transaction history, nor did I receive any confirmation SMS. Consequently, my loan is still showing as active even though the money was deducted.
Please resolve this issue as soon as possible.
Here are my account details for your verification:
JazzCash Account Number: 03161529089
CNIC Number: 33100-8801579-6
Deducted Amount: Rs. 1780
Approximate Date & Time: b/w 7-8pm, 24 July
I would like to request a refund for a duplicate payment of my SNGPL gas bill.
The bill had already been paid through a bank account. However, due to a misunderstanding, the same bill was paid again through my JazzCash account on 02 July 2026.
I kindly request you to verify this transaction and process a refund of the duplicate payment to my JazzCash account.
Transaction Details:
Transaction ID: 716430538431
Bill Amount: Rs. 2,690
Total Paid: Rs. 2,695
Payment Date: 02 July 2026
Consumer Number: 397515****06
JazzCash number: 0315 1759****6
Thank you for your time and support. I look forward to your positive response.
Mere acount se 499 rope choree hogai hai pi pakistan pvt limited ke name par send howe hai.
Me ne koi subscription nhi ki or na koi online shopping ki hai.
Bara e meherbani mere paisee wapass karen.
Abdull wahid
میرا اکاٶنٹ پر نام غلط آ رہا ھے بہت مرتبہ 4444 پر کال کی ھے لیکن نام کو ٹھیک نہیں کیا گیا براۓ مہربانی میرا نام درست کر دیں نادرا میں بھی ٹھیک ھے نام۔۔ اصل نام (ام لیلٰی ) ھے لیکن جاز کیش اکاٶنٹ پر (املی لی) لکھا ھوا آتا ھے
My name Umy Laila
Dear sir/mam i have buy 3 vouchers from jazzcash and i have not received the vouchers code please refund me or send me vouchers thanks for helping me .
Dear Sir someone hacked my whatsapp number 0311-264***0 and send message to all my contacts asking them money in pretext of some extreme emergency and send on this account (03203961439 Robina bibi jazz Cash) account you are requested to please take stern action agint this hacker and block this number and account as wel as early as possible i shall be very grateful to you.
I had paid a bill of PTCL 045473*****8 having amount of 5800/- but after many days, payment still not appear in PTCL account . PTCL billing office didn't acknowledge the payment after verifying their end....but JAZZ CASH team insist that payment has been done,. an amount of 5800/- deducted from my account. but my PTCL internet still not active due to non payment of BILL.
Ma ma ne jazz cash 10 days ho gia ha ab tak repply nahe mala
Ma ne jazz cash account limit barne ka lia apply kia tha 10 days phile ab tak kio replaly nahe mala
Hasnain Hasnain
23 04 2025 11:05:23 AM
I want noc of my account
I want noc of my account
SHOPKEPPER JAZZ CASH
11 01 2025 03:09:54 PM
ACCOUNT SUSPEND ISSUE
NOT REPLAY
AI REVIEWS
14 12 2024 06:52:00 PM
Jazzcash Customer Reviews
JazzCash, a prominent mobile wallet and digital payment solution in Pakistan, holds a
relatively positive reputation online with an average rating of around 4 stars out of 5 on
platforms such as Google Play Store and Trustpilot. Users frequently highlight the app's
ease of use, fast money transfers, and the wide array of services available, including bill
payments and mobile top-ups. However, there are some concerns regarding account
security, customer support responsiveness, occasional app crashes, and issues related
to loan repayments. Some users have reported difficulties in managing or clearing loan
payments through the app, leading to frustration. Despite these occasional setbacks,
JazzCash remains one of the most trusted and widely used mobile financial services in
Pakistan, offering a reliable solution for everyday transactions.
Rating: 3.8/5
Tayyab Saith
30 10 2024 07:57:45 PM
review
This company provides a save transection but in recent i have faced many issues while performing y transections
Syed Hammad Ali
08 07 2024 11:09:26 AM
Unresolved Payment Issue for Order via KFC App
On 2nd July 2024, I placed an order via the KFC app and made the payment through my JazzCash account. An amount of Rs 600 was debited to Grey Mackenzie Restaurant International Limited. However, despite the deduction, my order was not confirmed, and the amount has not yet been reversed to my account.
Details of the transaction are as follows:
Order Date: 2nd July 2024
Payment Method: JazzCash
Amount Debited: Rs 600
Recipient: Grey Mackenzie Restaurant International Limited
TID: 064075732455
Syed Hammad Ali
10 07 2024 09:34:25 AM
I have been continuously requesting JazzCash to provide the transaction slips necessary for me to follow up with the beneficiary. Despite my repeated emails, I have not received any response or the required slips. Today, I attempted to contact your helpline for immediate assistance, but my call failed to connect. I am concerned that my number may have been blocked.
Brand Details
JazzCash account is a branchless bank account licensed under the State Bank of Pakistan's branchless banking regulations. This account is linked with your CNIC and mobile number. You can submit complaints about jazz cash on our platform.
