No Delivery of Order n No Refund of my Money
Nofal Salahuddin
Food Panda Order #hw1n-2619-kgbc
Pls help me, Foodpanda has scammed me, On 6th May 7 pm, I ordered groceries from Carrefour packages mall, Lahore, through Food Panda... Every month i use to do this and i get my order within 1 hour. But this time I waited for 3 hours n then i tried to contact them, they marked my order delivered. When I contacted customer service, they said sorry for being late, u will get ur order in 10 minutes at 12.11 am. But i waited till 1 am, they didn't deliver. I filed a complaint on their customer service help line many times in these 7 days, sometimes they say we will refund u n sometimes they say it's non refundable. My order was 14000 Rs. Pls help me, how can i get my money back from these scammers.
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