Formal Complaint Regarding Misleading Promotion and Unprofessional Staff Behavio

The Management, California Pizza
Subject: Formal Complaint Regarding Misleading Promotion and Unprofessional Staff Behavior
Dear Sir/Madam,
My name is Amjad Fawad and I am writing to express my strong dissatisfaction with a recent experience at one of your California Pizza outlets, which I believe warrants immediate attention and action.
Prior to visiting your branch, I contacted your customer helpline and inquired specifically about the ongoing promotional offer which promises 60% off on payments made via JazzCash Card, JazzCash App, or Google Wallet. The representative on your helpline explicitly confirmed that the offer